Refund Policy

1. Overview

This Refund Policy explains how refunds and cancellations work for MagicBolt AI subscriptions, operated by MagicBolt Private Limited. By subscribing to a paid plan, you agree to the terms below.

2. Free Trial

Where offered, MagicBolt AI plans start with a free trial that requires no credit card. You will not be charged unless you actively choose a paid plan at the end of the trial, so no refund is applicable during the trial period.

3. Monthly Subscriptions

Monthly subscription fees are billed in advance for each billing cycle. You may cancel at any time to stop future renewals; cancellation prevents the next charge but does not refund the current, already-billed cycle, during which you retain full access to the platform.

4. Yearly Subscriptions

Yearly plans are billed upfront at a discounted annual rate. If you cancel a yearly plan within 7 days of the initial purchase and have made minimal use of the platform, you may request a full refund. After 7 days, yearly subscriptions are non-refundable, but you will retain access through the remainder of the paid term.

5. Add-on Channels

Additional channels purchased on top of a plan (e.g. extra GBP, Facebook or Instagram connections) follow the same billing cycle as your base subscription and are subject to the same refund terms above.

6. Non-Refundable Circumstances

Refunds will not be issued where:

• The request is made after the applicable refund window (7 days for yearly plans; not applicable to monthly plans after billing).
• The account was suspended or terminated for violation of our Terms & Conditions.
• The dissatisfaction relates to a connected third-party platform (Google, Meta, WordPress, etc.) outside MagicBolt AI's control.
• Significant usage of the platform's automation features has already occurred during the billing period.

7. How to Request a Refund

To request a refund, email support@magicbolt.ai with your account email and reason for the request. We review each request individually and may ask for additional details before approving.

8. Processing Time

Approved refunds are processed to the original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.

9. Cancellations

You can cancel your subscription anytime from your account dashboard or by contacting support. Cancellation stops future billing; it does not automatically trigger a refund for the current period unless you qualify under the terms above.

10. Contact Us

For refund or billing questions, contact support@magicbolt.ai or write to MagicBolt Private Limited, Zone-I, Maharana Pratap Nagar, Bhopal, Madhya Pradesh 462012, India.